1.All conditions are perfectly compatible with the current European and Greek law and non compliance of the webpage users or third parties to these conditions implies the Company’s right to remove any liability towards affected natural or legal persons, while users recognize the Company’s right to alter the provisions of these terms as far as they are not related to its legally binding obligations and they don’t affect finite situations. The visitor of this website acknowledges that he/she has read these terms, agrees with them and assumes the obligation to comply, both in terms of the contract drawn up with their acceptance as well as in terms of his general obligation to obey the law.
1.2. Access, Navigation and Interaction to the website
The visitor of the website holds a non-exclusive, non-transferable, personal limited right to access, use and navigate our web pages and its published content. The right of access does not involve entering aspects of the website covered by the communications secrecy, such as source codes or any other data on the website, non accessible by the usual navigation process (browsing). This permit is not a transfer title of the website or its components and requires compliance with these terms, especially those concerning the Company’s intellectual property. This permit is not binding for the company as far as the proper use of social networking sites owned by other companies and applications posted on the site are concerned.
The website’s visitor is able to intervene in certain fields, wherever this is technically possible, by expressing his opinion on posted items, through “Like” applications, available to those users who own an account on the social networks services “facebook and instagram”.
The function of this application, which among others implies that the comment “Like” concerning the Company’s website, will be posted on the “facebook and instagram” user’s profile, is solely governed by the terms of use of this social networks services, which lie beyond the Company’s sphere of responsibility.
The website’s visitor who owns accounts in social network services can share posted comments through “Share” applications. He/She can also send e-mails and transfer relevant information to messenger services through automated applications incorporated in the respective posts. The function of this application is solely governed by the terms of use of the respective social network services, which lie beyond the Company’s sphere of responsibility.
The website’s visitor, by submitting his name, e-mail address and age, is given the possibility of receiving Company newsletters via e-mail. If no longer interested in receiving those Newsletters, he can state his wish in order to stop receiving them.
The website’s visitor can participate to internet contests conducted through the website, abiding by the individual terms of participation and conduct of each contest.
The website’s visitor, given that he has the legal capacity, according to the Greek Civil Code orderings, has the option to order the available for distance selling products presented on the website according to the terms and the ordering procedure, presented in separate sections.
In terms of the content influenced by the website’s visitors using other companies’ applications (such as the “Like” application on facebook and instagram), the provider is not liable to general and precautionary supervision because he is not the starting point of the transmission, he does not select the recipient, he does not select or modify the information provided and he has no general obligation to monitor the services transmitted nor the general obligation to search for facts or circumstances concerning any illegal activities. The provider has established specific procedures in order to report illegal activities that could take place through the webpage (intellectual property, personal data, and offensive content) and commits to strictly comply with these procedures ensuring the website’s compliance with the legislation.
2. Product orders and customer protection
he website’s visitor can place a valid order given that he has the legal capacity according to the Greek Civil Code orderings, i.e. given that he has reached eighteen years of age and that he is not subject to judicial support to the sales contract. Orders may also be placed by representatives of legal persons. The company reserves the right to claim orders from the supervisor or guardian of persons with no legal capacity.
In order to place an order the following are required:
(a) completing the relevant form by providing all information necessary in order to conclude the sales contract,
(b) the unconditional acceptance of the sales contract’s terms, for the sold item, the quantity, the price including taxes and other expenses, the actual transaction, the time and place for the courier delivery,
(c) the unconditional acceptance of these terms of use, which constitute an integral part of the drawn up contract. Acceptance of the above mentioned occurs by choosing the “ACCEPT” option, given by the website to who may be interested.
2.1.3. The payment method is selected by the interested party and includes the possibility of using a credit card, the PayPal system or payment on delivery. Only those credit cards that appear as selected on the website’s ordering system may be accepted.
An order constitutes a distance sales contract, subject to the relevant legislation (article 4 L.2251/1994, as amended and enforced). Through the website, prior to the completion of the order, prior to the completion and submission of the relevant form, the consumer is informed by the Company on:
(a) the identity and address of the supplier
(b) the essential characteristics of the product,
(c) the price, the quantity and the transfer fees as well as the VAT, if this is not included in the price
(d) the method of payment, delivery and order execution
(e) the duration of the order or the price,
(f) the right to cancel the order.
Cancelling an order. The consumer holds the right to cancel an order without stating any reasons within fifteen (15) calendar days, unless a longer period is agreed, by returning the product in the original state, without any incurring costs other than return fees. This period starts from the day the products were received. In order to exercise his right, the consumer must complete and send the relevant cancellation form received at the time of the order’s receipt.
In the case of a cancellation of the order, the consumer is required to directly return the product in the original packaging along with the cancellation form, while the supplier is obliged to repay the sums paid by the consumer, within thirty (30) calendar days. The return of the sum is performed in the same manner the payment was made, unless payment was made upon delivery. If the sum is charged to the consumer’s credit card, the right to cancel the order also entails the solution of the tripartite contract between the consumer – supplier and the bank, without compensation.
3. Submission of complaint
For any case where the consumer was dissatisfied with the way in which the order was completed or for any other reason related to the e-shop website, he has the right to submit a complaint to the company, within fifteen (15) days after the problem occurred, by completing the relevant complaint submission form, posted on the e-shop homepage
The consumer’s complaint will be immediately examined and a reply will be sent by the company, the latest within ten (10) days from receipt, to his e-mail address. While examining the complaint, the company reserves the right to contact the consumer in order to clarify the conditions that lead to the indicted problem. In this case the consumer should provide all the relevant information in order to help settle the matter.
For any matter concerning the e-shop operation, the consumer, by accepting theses terms of use, is obliged to follow the complaint submission procedure prior to any legal procedures.
4.Applicable law
For any dispute arising from the use of services or for any other reason between the user and the Company, the Greek Law is applicable and the Courts of Athens are responsible.
For any dispute arising from these terms of use between the user and the Company, the first, prior to initiating any legal action, is required to contact the company within 15 days after the occurrence of the events. Failure to meet this condition constitutes the violation of a substantial contractual term concluded between the user/subscriber and the Company.
The original text of these terms of use and regulation of operation is the one in Greek. The website also provides an official translation in English. In case of any discrepancies follow the Greek version.
For any information, question and complaint submission, you are kindly asked to use the choice “Contact Us”
